Privacy Policy — World of Carrom

This Privacy Policy explains how AppOn Software Private Limited (“AppOn”, “we”, “us”, “our”) collects, uses, stores, protects, and discloses information in connection with the mobile game World of Carrom (the “Game”), available on Google Play (package com.appon.carrom) and the Apple App Store (App ID 1549533725).

Google API Services User Data Policy — Limited Use. The Game’s use and transfer to any other app of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, do not use it to serve interest-based advertising, do not use it to train generalised machine-learning models, and do not transfer it to third parties except as necessary to provide or improve the requested in-game features, comply with law, or as part of a merger or acquisition (subject to equivalent protections).

1. Who this policy applies to

This policy applies to every player who installs and plays the Game on Android or iOS, every account that connects to platform game services through the Game, and every visitor to https://ominisight.net/games/world-of-carrom.php. It does not apply to third-party services we link out to (such as the Google Play Store, the Apple App Store, or ad-network privacy portals), which have their own privacy policies.

2. Platforms

The Game is published for Android (via Google Play) and iOS (via the Apple App Store). While the gameplay is the same, some data practices necessarily differ between the two platforms:

Each platform uses its own store services, billing system, and platform game services.
Some third-party SDKs, and the specific SDK versions, may be present on one platform and not the other, and may also differ by app version, country or region, and your consent status.
Advertising identifiers are platform-specific (see §3.3) and are governed by each platform’s own privacy controls — including Apple’s App Tracking Transparency framework on iOS (see §5).

Where a statement in this policy applies to only one platform, it is labelled accordingly.

3. Information we collect

3.1 Information you provide directly

We only collect personal information you voluntarily provide, such as your name, email address, and other contact details when you contact appon.innovate@gmail.com for support or otherwise interact with us directly.

3.2 Information collected automatically

When you use the Game, we and our service providers may automatically collect:

Device information — device model, operating system version, screen resolution, language, timezone.
App information — installed Game version, install source, first-open timestamp.
Product interaction and usage data — screens viewed, features used, session length and frequency.
Gameplay information — matches played, level reached, in-game progress and event counts.
Advertising data — ad impressions shown, ad interaction events, and related measurement data (see §4).
Diagnostics, crash and performance data — crash logs, unresponsiveness reports, and performance metrics.
Approximate location — derived from IP address at a country/region level for ad delivery, measurement, and regulatory compliance. We do not collect precise GPS location.

3.3 Identifiers

On Android, the Game and its SDKs may process:

the Google Advertising ID (GAID), subject to your Android advertising privacy settings;
Firebase installation identifiers;
app, session and device identifiers used for analytics, fraud prevention and service operation.

On iOS, the Game and its SDKs may process, where applicable:

the Identifier for Advertisers (IDFA) — only where you have granted permission through Apple’s App Tracking Transparency prompt where such permission is required (see §5);
the Identifier for Vendors (IDFV);
Firebase installation identifiers;
app, session and device identifiers used for analytics, fraud prevention and service operation.

3.4 Platform game services

Android: if you sign in through Google Play Games Services (optional; used for leaderboards and cloud saves), we receive your Google Play Games display name, avatar, and player ID. We do not receive your Gmail address, contacts, calendar, or Drive contents.

3.5 Purchases and payments

The Game may offer optional in-app purchases.

Android purchases are processed by Google Play Billing.
iOS purchases are processed by Apple In-App Purchase (StoreKit).

We do not receive or store your full payment-card number, bank details, or store-account payment credentials from Google or Apple. We may process purchase status and transaction information (such as a transaction identifier and product identifier) as necessary to deliver purchased content, manage entitlements, and prevent fraud.

4. Advertising and Tracking

The Game is free to play and is supported by advertising. Ads are delivered through third-party advertising and mediation SDKs (see §8 for the partner list). In connection with advertising, these SDKs may process device identifiers (see §3.3), approximate (IP-based) location, ad interaction information, diagnostics, and similar data, in accordance with their own privacy policies, for purposes including:

Ad serving — selecting and displaying ads in the Game;
Ad measurement — counting impressions, clicks and conversions;
Fraud prevention — detecting invalid traffic and abuse;
Frequency capping — limiting how often you see the same ad;
Analytics — aggregate reporting on ad performance;
Personalised advertising — only where legally permitted and where any required consent has been obtained (including, on iOS, App Tracking Transparency permission where required — see §5). Where consent is not given, ads are limited to non-personalised (contextual) advertising.

Which advertising SDKs are active can differ by platform, app version, country or region, and your consent status.

5. App Tracking Transparency (iOS)

On iOS, before the Game or its SDKs access data used to track you — that is, to link data about you with data collected from apps or websites owned by other companies for advertising or advertising-measurement purposes — the Game may request your permission through Apple’s App Tracking Transparency (ATT) framework.

You may allow or deny this permission. The Game remains fully playable either way.
If you deny (or never grant) permission, tracking-related processing that requires ATT permission does not take place, and the IDFA is not made available to the Game or its SDKs.
You can change your choice at any time on your device under Settings → Privacy & Security → Tracking.

Tracking-related processing is at all times subject to ATT permission where Apple’s rules require it; we do not claim, and you should not assume, that tracking always occurs.

6. How we use information

To provide, maintain, and improve the Game and its features.
To sync your progress across devices when you use platform game-service sign-in.
To respond to support requests you send to appon.innovate@gmail.com.
To detect and prevent cheating, fraud, and abusive behaviour.
To measure Game performance, crash rates, and popular features through aggregated analytics.
To serve and measure advertising as described in §4.
To comply with legal obligations and enforce our Terms.

7. Legal bases (EU / UK residents)

Where the GDPR or UK GDPR applies, we rely on the following legal bases:

Contract — to deliver the Game features you request.
Legitimate interests — for security, fraud prevention, and non-personalised analytics.
Consent — for personalised advertising and any optional analytics; you can withdraw consent at any time (see §9). In regions such as the EEA, the UK and Switzerland, consent options may be presented through an in-app consent form (CMP).
Legal obligation — where required to comply with applicable law.

8. Third-party SDKs and service providers

The Game integrates third-party SDKs and service providers. Each partner processes data under its own privacy policy, and this policy accounts for their processing by disclosure and linking below; links go to the current policy at time of publication. Third-party SDK availability may differ by platform (Android vs iOS), country or region, app version, and your consent status.

Google Firebase (analytics and related app services) — Google Privacy Policy
Google Play Services (Android) — Google Privacy Policy
Apple platform services (iOS — e.g. StoreKit) — Apple Privacy Policy
Google AdMob (ad serving) — Google Privacy Policy
Unity LevelPlay (ironSource) mediation and ironSource Ads — Unity Privacy Policy
Unity Ads — Unity Privacy Policy
AppLovin — AppLovin Privacy Policy
Meta Audience Network — Meta Privacy Policy
Pangle (ByteDance) — Pangle Privacy Policy
Mintegral — Mintegral Privacy Policy
Liftoff Monetize (formerly Vungle) — Liftoff Privacy Policy

We receive advertising data from these partners in aggregate form. We do not sell your personal information; some ad-network activity may qualify as a “sale” or “share” under the CCPA/CPRA — see §11 for your opt-out.

9. Your Privacy Choices

On iOS:

Allow or deny tracking permission, and change it later, under Settings → Privacy & Security → Tracking (see §5).
Use Apple’s device-level privacy and advertising controls (e.g. Settings → Privacy & Security → Apple Advertising).

On Android:

Use Android’s advertising privacy controls (e.g. Settings → Google → Ads: delete or reset your advertising ID, opt out of ads personalisation).
Use any consent and privacy options presented inside the Game.

In regions where consent is required (such as the EEA, the UK and Switzerland), consent options may also be presented through an in-app consent form (CMP), where you can accept, refuse, or later change your advertising-consent choices.

10. Children and age ratings

The Game’s age rating may vary by platform and by country or region; consult the Google Play and App Store listings for the rating that applies to you. The Game is not directed to children under 13 (or the applicable age of digital consent in your jurisdiction: 16 in most of the EU, 14 in some US states), it is not a “made for kids” service, and we do not knowingly collect personal information from such children. If we become aware that a child has provided us personal information without verifiable parental consent, we will delete it promptly. Parents or guardians who believe their child has provided us personal information should contact appon.innovate@gmail.com for review and deletion.

11. Your rights

11.1 EU / UK residents (GDPR / UK GDPR)

You have the right to access, correct, delete, restrict, port, or object to processing of your personal data, and to withdraw consent at any time without affecting the lawfulness of prior processing. To exercise these rights, email appon.innovate@gmail.com. You also have the right to lodge a complaint with your national data protection authority.

11.2 California residents (CCPA / CPRA)

You have the right to know, delete, correct, and receive a copy of your personal information, and to opt out of the “sale” or “sharing” of personal information for cross-context behavioural advertising. To opt out of personalised ads, use the platform controls in §9 or email appon.innovate@gmail.com. We do not discriminate against users who exercise these rights.

11.3 All other jurisdictions

You may email appon.innovate@gmail.com to request access, correction, or deletion of any personal data we hold about you, subject to applicable law.

12. Data retention and deletion

We retain information only as long as reasonably necessary for the purposes disclosed in this policy, to meet legal obligations, to prevent fraud, and to resolve disputes. Current retention practices:

Support correspondence — up to 24 months from the last message, then deleted.
Gameplay telemetry and analytics — retained in aggregated form; individual identifiers are pseudonymised after 14 months (aligned with Google Analytics defaults).
Diagnostics (crashes, unresponsiveness reports) — retained up to 90 days before automatic purge.
Cloud-save data — retained while your platform game-services account is active; deleted 90 days after account deletion or on explicit request.

You may request deletion of your personal data at any time by emailing appon.innovate@gmail.com. Some information may need to be retained for longer where the law requires it (for example, transaction records).

13. Data security

We implement reasonable technical and organisational measures — TLS transport encryption, encrypted storage of sensitive fields at rest, principle-of-least-privilege access controls, and periodic security review — to protect information from unauthorised access, alteration, or disclosure. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.

14. Data-breach notification

In the event of a personal-data breach that is likely to result in a risk to affected individuals, we will notify the relevant supervisory authority within 72 hours where required by law, and affected users without undue delay through in-Game messaging and the email address on file.

15. International data transfers

AppOn is based in India. Third-party SDK partners and service providers may process data in the United States, European Union, Singapore, or other regions. Where personal data is transferred out of the EEA/UK, transfers rely on the European Commission’s Standard Contractual Clauses or an adequacy decision.

16. Changes to this policy

We may update this policy periodically. We will post the updated policy with a new “Last Updated” date at the top of this page. Material changes will additionally be surfaced in the Game before they take effect.

17. Contact

AppOn Software Private Limited
Pune, Maharashtra, India
Email: appon.innovate@gmail.com